Retail shrink remains a significant challenge, costing the industry nearly $100 billion annually, with a large portion attributed to checkout loss. Self-checkout systems, while boosting efficiency and reducing labor costs, often face vulnerabilities like barcode switching, walkaways, and scanning errors. Traditional staffed lanes are similarly impacted by issues such as employee theft, sweethearting, and human error. These challenges not only erode profitability but also complicate the delicate balance between maintaining security and ensuring a seamless customer experience.
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